Full Time New Car Sales Consultant

At Parramatta Toyota you will be joining a successful and future-focused team in the heart of Parramatta at one of Sydney’s most experienced dealerships. We are looking for a professional, polished and experienced Sales Consultant with a track record in achieving sale targets and a flair for building excellent customer relationships.

To be successful in the role you need….

• A minimum of two (2) years sales or hospitality experience working within a high-volume environment is preferred (preferably with prestige brands but not essential)
• Demonstrated self-motivation and an ability to meet sales targets
• Impeccable presentation & a professional can-do attitude
• Energy & passion for creating positive guest experiences 
• Great organisational & time management skills
• Current NSW drivers licence & an ability to drive manual vehicles

What we offer ….

• An attractive salary  
• Incentive structure to reward target achievement
• Supportive & dynamic team environment
• Ongoing training & support for your personal & professional development
• Career opportunities for motivated & talented individuals

In addition, Parramatta Toyota is committed to providing a diverse and inclusive working environment and creating long-term career opportunities.

How to Apply:

Click Apply Now below if you are ready to drive your career forward where your efforts are rewarded and have the qualities we seek.

Full Time Pre Owned Sales Consultant

Love being a brand ambassador and creating positive guest experiences? Do you have proven experience achieving sales targets?  

At Parramatta Toyota we are bringing a “new look” to Pre-Owned Vehicle sales. Join us and you will be joining a successful and future-focused team in the heart of Parramatta at one of Sydney’s most experienced dealerships.  We are looking for a professional, polished and experienced Sales Consultant with a track record in achieving sale targets and a flair for building excellent customer relationships.  

To be successful in the role you need….

• A minimum of two (2) years sales and customer relationship management experience working within a high-volume environment.
• Demonstrated self-motivation and an ability to meet sales targets.
• Impeccable presentation & a professional can-do attitude.
• Energy & passion for creating positive guest experiences. 
• Great organisational & time management skills & proven team player.
• Current NSW drivers licence & an ability to drive manual vehicles.

What we offer ….

• An attractive salary & 4 RDOs per fortnight.
• Incentive structure to reward target achievement.
• Supportive & dynamic team environment motivated by high-volume sales. 
• Training & support for your personal & professional development backed by Toyota.
• Career opportunities for motivated & talented individuals.

We are committed to providing a diverse and inclusive working environment and creating long-term career opportunities. Work with a dedicated team of professionals committed to excellence and setting new standards in service.

How to Apply:

Click Apply Now below if you are ready to drive your career forward where your efforts are rewarded and have the qualities we seek. 

Full Time Customer Engagement Representative

Become a part of our newly created Customer Engagement Centre!

As the central point for our customer interactions, our Customer Engagement Centre will provide service excellence to customers at every touchpoint of their sales and service journeys with us. We want to build lasting relationships with customers - from helping them select the right vehicle for their needs to helping them safely maintain that vehicle. We want to make owning a vehicle purchased from us hassle-free, automated and a 5star experience.

Our new team of Customer Engagement Representatives will be responsible for:

• Inbound service booking calls.
• Follow up calls for service reschedules, product recalls, and service satisfaction feedback.
• Generating leads for sales, service and finance.
• Supporting sales initiatives.

With high sales and service volumes, our Customer Engagement Centre needs a team up for the challenge. To be considered, candidates will need to have:

• 2 years' experience in sales or customer service (preferably handling automotive or service centre enquiries).
• Professional & polished written & verbal communication skills.
• Proven ability to be effective in managing high-volume inbound and outbound calls.
• Experience working in a call environment with a track record of achieving sales and service targets.
• A proactive & solutions-focused approached, resilient & flexible.
• A service focus, motivated by a drive for excellence and exceeding customer expectations.
• Reliability & dependability - able to work independently and collaboratively and have a strong work ethic.

This role will be based at our Girraween site. There is limited public transport to this site so a valid driver's licence and vehicle will be necessary. In joining our team, you will be rewarded with an attractive base and ongoing professional development via Toyota and our experienced leadership team.

Our dealership is committed to a diverse and inclusive workplace and providing long-term career pathways. We invest in our people so that they work safely, work strong and enjoy wellbeing.

How to Apply:

Click Apply Now below if you are ready to drive your career forward where your efforts are rewarded and have the qualities we seek. 

Full Time Showroom Receptionist

We are looking for an experienced polished and professional Receptionist to join our successful Toyota team on a FULL TIME basis.

If you are someone who loves greeting customers face-to-face and on-the-phone, making them feel welcome, helping them with queries, and playing a part in a high-performing team, this is the role for you.  We consider this role critical to our success - we know that first impressions really do count!

Your typical day is… 

• Start @ 8:30am & finish @ 5:30pm - 2 breaks plus an hour for lunch - Monday to Friday.
• Answer calls & assist walk-in Lexus customers, making sure they connect with someone that can help them.
• Assist the Lexus Sales team as needed.
• Maintain the Lexus showroom floor and reception area to a high standard.
• Complete administrative tasks for Lexus & other departments such as Admin, Sales, Fleet, HR, etc. as needed.
• Contribute to our amazing Front of house team - 2 receptionists, a Senior Receptionist and a fulltime barista.

To succeed you can offer…

• At least 3 years experience as a face-to-face & over-the-phone receptionist.
• An “on-show” professional and proactive presentation & approach.
• Proven ability to assist customers face to face & over the phone. 
• Reliability, punctuality and polish.
• Customer-centric communication & problem-solving skills.
• An ability to get along with anyone - you can see the best in everyone!

The role is based in our soon-to-be-renovated Church Street Parramatta dealership and works with a team of receptionists and a barista to ensure our customers have a fantastic first impression and an enjoyable dealership experience.    

How to Apply:

Click Apply Now below if you are ready to drive your career forward where your efforts are rewarded and have the qualities we seek. 

Full Time Service Advisor

Time to Shift Gears…

The auto industry is experiencing a lot of uncertainty and disruption, but Toyota is the proven and trusted high-volume brand to join. Parramatta Toyota, a high-volume rising star, is looking for a fulltime, experienced, polished, car-smart Service Advisor, willing and able to provide service excellence to our valued customers.  Located in Granville on Parramatta Road, our high-volume Service Centre needs someone ready to go above and beyond servicing our customers to join our already successful tight-knit team.  Our customers expect an easy, transparent & trusted experience when they service their vehicles with us, so we need a Service Advisor with an outstanding record of customer service achievements, integrity and a strong understanding of cars.

About the role

As an experienced Service Advisor you will …

• Provide outstanding service to our Toyota customers using your solid mechanical understanding.
• Keep our customers informed throughout the day of their service timings, cost & completion time estimates.
• Build rapport with customers to establish ongoing service relationships.
• Navigate warranty and other questions with customers.
• Be equipped with strong organisational & time management skills, follow through and pride of ownership.
• Use your solid administrative & software skills to document & close orders accurately & timely.    
• Bring a team player approach: ensuring customer needs are met by assisting colleagues as needed. 

To be successful in the role you will have…

• A customer centric approach, taking ownership until completion.
• Demonstrated excellence in providing customer service. 
• Significant knowledge of cars & warranties highly regarded. 
• Strong communication skills - active listening & empathy - over the phone, in person & online.  
• Demonstrated problem solving skills with ability to identify potential issues and suggest resolutions. 
• A positive attitude with a willingness to learn.
• Motivated to do the best by the customer at all times.

Our Service team are supportive, welcoming and well-trained. Your professional development will continue with Toyota, our dealership team & the NGP Group, providing ongoing training & opportunities for growth.  Our dealership values our team by investing in their safety, listening and promoting their well-being.

If it's time for you to shift gears and join a newly reinvigorated Service team, we hope you will take the first step and apply. This is a FULL TIME role working between 7:00am and 5pm Mon-Fri.  

How to Apply:

Click Apply Now below if you are ready to drive your career forward where your efforts are rewarded and have the qualities we seek. 

Full Time Senior Technician

Do you want to work with a high performing supportive team in a safe workshop environment? Are you looking to service vehicles backed by the technical and technology expertise of a reliable and future-focussed manufacturer?

We are a well-established dealership, with a focus on providing safe, economical & fast service to our customers. We take pride in offering a complete range of services including, servicing, parts & accessories fittings.  Our team in Granville is focused on continued growth and delivering service levels that delight our customers.  The true measure of our success will always be our customer satisfaction and retention levels. 

We are seeking a confident and experienced full time Qualified Senior Light Automotive Technician/Mechanic to join our Service team.

The successful candidate will enjoy working in our clean & safe facilities, be part of a highly trained team and be rewarded by ongoing Toyota factory training in cutting edge technologies. 

The responsibilities of the position include…

• Providing exceptional technical skills to troubleshoot, diagnose, service and repair to our high-quality standards.
• Maintaining efficiency & productivity levels while ensuring the safety of team, vehicles and customers.
• Demonstrating exceptional communication skills (written and verbal) and working to regulated procedures.
• Working as part of a collaborative team to ensure great customer outcomes.

To be successful you need…

• Experience working in a high-volume workshop as a qualified mechanic, preferably a Toyota workshop.
• A curious mind, willing and able to learn new technologies.
• An ability to work individually but act as a valued member of the team.
• Work systematically, following procedures to ensure safety & compliance.
• Hold a valid and current Australian Automotive trade qualifications.
• Hold a valid and current NSW Motor Vehicle Driver's license.
• AIS and air conditioning licences preferred but not essential.

If you are looking for a high-performing workshop with team spirit and the support, training and backing of Toyota, please apply. Candidates MUST have full working rights in Australia and be currently qualified and active as a technician.

How to Apply:

Click Apply Now below if you are ready to drive your career forward where your efforts are rewarded and have the qualities we seek.