Questions About Our Courtesy Bus Service
How far will the Courtesy Bus take me?
The Parramatta Toyota Courtesy Bus will take you within a 5km radius of our Service Centre.
Will it pick me up again?
Yes! Just let the driver know what time you’d like to be picked up, and they will return to the same location to collect you.
What are the hours of operation of the Courtesy Bus?
Our Courtesy Bus runs from 7:30 AM to 3:45 PM, Monday to Friday.
Is the Courtesy Bus able to accommodate carers with small children that require a car seat or booster?
Unfortunately, no. Due to the variety of child car seats and boosters required for different ages, as well as the time needed to fit them safely, we are unable to offer this service.
If you require transport for small children, please contact our team on (02)92046444 or send us an email to discuss alternative options that may be available. Please note: Fees may apply.
Is the Courtesy Bus equipped for people with a disability or needing assistance?
Unfortunately, our Courtesy Bus is not equipped for individuals with disabilities or those requiring assistance. Please reach out to our team on (02)92046444 or send us an email to discuss alternative transport options. Please note: Fees may apply.
How often does the Courtesy Bus run?
Approximately every 20 - 30 minutes, however depending on traffic and the amount of customers being dropped off this can be longer. Please allow extra time to get to your destination if you are utilising the Courtesy Bus.
Courtesy Bus Terms & Conditions
Service Availability
The Courtesy Bus operates Monday to Friday, from 7:30 AM to 3:45 PM.
Departures are approximately every 20–30 minutes, but timing may vary due to traffic and customer demand.
Pick-Up & Drop-Off
The bus will return to the same drop-off location for pick-up, provided the driver has been informed in advance. Customers must be ready at the agreed pick-up time to avoid delays.
Child Safety
The Courtesy Bus does not accommodate child car seats or booster seats. If transport is required for small children, please contact our team for alternative options (fees may apply).
Accessibility
The Courtesy Bus is not equipped for individuals with disabilities or those requiring special assistance. Please reach out to our team for alternative arrangements (fees may apply).
Delays
The Courtesy Bus schedule may be affected by traffic conditions and the number of passengers. While we strive to provide timely service, we do not guarantee exact arrival or departure times.
Parramatta Toyota is not responsible for any delays, missed appointments.
Safety & Compliance
Parramatta Toyota is not responsible for any personal belongings left on the bus.
All passengers are required to follow the driver’s instructions for safety and efficiency.
